Zoho Desk Standard

USD 12.00 por mês

Free Domain Name
Email
Social media
Web forms
AI AgentsBuild and deploy AI agents to automate support activities.
Direct assignment
Workflows
Custom domain
Multi-level escalations
Ticket timeline & history
Contact management
Business Messaging
Instant messaging
Community forum
Generative AI
Work modes
Knowledge base
ASAP self-service widget
Customer happiness ratings
Custom reports and dashboards

Zoho Desk Professional

USD 20.00 por mês

Everything in Standard +
Free Domain Name
Telephony
Blueprints
Multi-department
Round-robin assignment
Custom lookup fields
Multilingual help center
Parent-child ticketing
Custom actions
Webhooks