Zoho Desk Standard

The perfect starting point for growing an online presence.

USD 23.00
Lunar

Email Channel
Help Center
Feedback Widget
Advanced Web Forms
Social Media (Facebook & Twitter)
Instant Messaging (WhatsApp, Telegram, WeChat & Line)
Live chat (Business Messaging)
Spam, Merge, Split & Clone Tickets
Ticket History
Quick Ticket View
Product-based Ticket Tracking
Add Resolution as KB
Suggested Articles
Direct Assignment to Agents and Teams
Work Modes
Response Editor with Rich Text Support & Response Draft
Advanced Search
Faster Response Snippets

Zoho Desk Professional

The perfect starting point for growing an online presence.

USD 35.00
Lunar

Email Channel
Help Center
Feedback Widget
Advanced Web Forms
Social Media (Facebook & Twitter)
Instant Messaging (WhatsApp, Telegram, WeChat & Line)
Live chat (Business Messaging)
Telephony
Guided Conversations
Spam, Merge, Split & Clone Tickets
Ticket History
Quick Ticket View
Product-based Ticket Tracking
Add Resolution as KB
Suggested Articles
Direct Assignment to Agents and Teams
Work Modes
Response Editor with Rich Text Support & Response Draft
Advanced Search
Faster Response Snippets
Round-Robin Ticket Assignment by Load Balancing
Ticket Sharing & Ownership
Agent Collision Detection